Payroll

Employee’s pay amount in payslip does not tally with payroll report?
Background Once payslips have been released, any amendments or execution done to employees’ payroll will not be reflected to their existing payslips. Only ...
Fri, 3 Jan, 2020 at 3:27 PM
How do I open a pay period or pay run?
Background A pay period in AGHRM corresponds to the calendar months within a year. For payroll purposes, there are at least 1 pay run per pay period. Admin...
Fri, 3 Jan, 2020 at 3:28 PM
Why I cannot generate the text file for bank payout ?
Background The file is supposed to be in text file type but when clicked on ‘Process’ for Payout, it turns to other kind of file type (Ex: asp). System wil...
Tue, 7 Jul, 2020 at 3:08 PM
Added a pay variable for current month for a staff who has left the company. The pay amount is reflected as ‘0’. The pay variable uses system formula ‘Current Month Daily Gross Rate Pay’ for computation. What went wrong?
  Background This formula is usable for active employees in the current month of payroll processing. The system will compute the current Month Daily Gross...
Tue, 7 Jul, 2020 at 3:10 PM
Why I cannot view the text file for CPF Submission ?
  Background CPF submission file is using *.DTL extension. For most companies, there are no application associated with this DTL extension. Hence, the ...
Wed, 8 Jul, 2020 at 12:37 PM
UOB bank file submission
Please be informed that due to the recent change in UOB bank file and we received some feedback from the customer they are not able to submit their file as ...
Wed, 27 Jan, 2021 at 11:04 AM
OCBC Bank file submission
Please be informed that due to the recent change in OCBC bank file and we received some feedback from the customer they are not able to submit their file as...
Wed, 27 Jan, 2021 at 11:07 AM